WHEATSTONE ANNOUNCES REMOTE-IN TECH SERVICES

NEW BERN, NC, USA – With fewer full-time engineers on staff, Wheatstone is now offering broadcasters fast, reliable support that doesn't require a plane ticket. Its remote-in technical services—billed by the hour—now provide exactly the expertise you need, when you need it.

• Remote Commissioning: New to WheatNet IP audio networking, or on a tight deadline? Wheatstone experts will log in and configure your system so it's on-air quickly and confidently.

• Remote Training: Hands-on guidance from the people who built the system. Wheatstone techs walk you through WheatNet IP setup and best-practice workflows right on your own gear.

• On-Demand Network Support: From adding studios to troubleshooting audio over IP, Wheatstone's team of experts can handle it all over a secure IP connection.

Why Wheatstone Remote Technical Services:

• Deep AoIP Expertise: John Davis (20+ years experience in AoIP), Trey Bryant (former CE, Curtis Media & Cumulus), and Steve Walker (former assistant CE, Radio One) are field experienced and are the same familiar voices broadcasters know from Wheatstone's 24/7 support line. 

• Pay Only For What You Need: Ideal for local CEs who just inherited a WheatNet IP system or GMs launching a new facility without the travel budget.

• Backed By Wheatstone Advantage: Remote-in services complement Wheatstone's extended Advantage support plan and its self-serve Wheatstone Support Center.

To find out more or to schedule service today, email the Wheatstone Technical Support team at techsupport@wheatstone.com.